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Washing machine error codes — what they mean and what to do

Type the code from your machine's display. You'll see what it means, what you can safely check yourself, and when it needs a technician.

21 codes

LG

LG code OE: Water is not draining.

Try this first

What to do: Check the drain hose for kinks and clean the drain pump filter. If it persists, the drain pump may need replacing.

Still showing? Book a technician
LG

LG code IE: Water is not filling in time.

Try this first

What to do: Make sure the tap is open and water pressure is normal. A blocked inlet filter or faulty inlet valve can cause it.

Still showing? Book a technician
LG

LG code UE: Load is unbalanced, so the spin is stopped.

Try this first

What to do: Spread the clothes evenly or add a few more items. Repeated UE with normal loads can mean worn suspension or shock absorbers.

Still showing? Book a technician
LG

LG code DE: Door is not locking.

Try this first

What to do: Close the door firmly. If it keeps showing, the door lock or latch may be faulty.

Still showing? Book a technician
LG

LG code LE: Motor is locked or overloaded.

Try this first

What to do: Reduce the load and restart. If it returns, the motor, rotor or hall sensor needs checking.

Still showing? Book a technician
LG

LG code PE: Water level sensor (pressure switch) problem.

Needs a technician

What to do: Usually needs the pressure sensor or its hose checked by a technician.

Still showing? Book a technician
LG

LG code FE: Too much water (overflow).

Try this first

What to do: Turn off the tap. The inlet valve or pressure sensor may be faulty.

Still showing? Book a technician
LG

LG code CL: Child lock is on — not a fault.

Try this first

What to do: Press and hold the child lock buttons for 3 seconds to unlock.

Still showing? Book a technician
LG

LG code dHE: Dryer heating fault (washer-dryers).

Needs a technician

What to do: The drying heater or its sensor needs checking.

Still showing? Book a technician
Samsung

Samsung code 4C / 4E: Water supply problem.

Try this first

What to do: Check the tap, water pressure and inlet hose filter.

Still showing? Book a technician
Samsung

Samsung code 5C / 5E / nd: Water is not draining.

Try this first

What to do: Clean the debris filter and check the drain hose. The drain pump may need replacing.

Still showing? Book a technician
Samsung

Samsung code UB / UE / Ub: Unbalanced load.

Try this first

What to do: Redistribute the clothes. Repeated errors can mean suspension wear.

Still showing? Book a technician
Samsung

Samsung code dC / dE / DC: Door is open or not locking.

Try this first

What to do: Close the door properly; the door lock may need replacing.

Still showing? Book a technician
Samsung

Samsung code HC / HE: Heating problem.

Needs a technician

What to do: The heater, its wiring or the temperature sensor needs testing.

Still showing? Book a technician
Samsung

Samsung code LC / LE: Water leak detected.

Try this first

What to do: Check for leaks around hoses and the drum seal; turn off and call a technician.

Still showing? Book a technician
Samsung

Samsung code tC / tE: Temperature sensor fault.

Needs a technician

What to do: The thermistor needs testing or replacing.

Still showing? Book a technician
Samsung

Samsung code 3C / 3E: Motor problem.

Try this first

What to do: Reduce the load. If it continues, the motor or control board needs checking.

Still showing? Book a technician
Samsung

Samsung code OC / OE / oF: Too much water (overflow).

Try this first

What to do: Turn off the supply; the water valve or level sensor may be faulty.

Still showing? Book a technician
Samsung

Samsung code Sud / SUdS: Too much detergent foam.

Try this first

What to do: Use less (or low-foam) detergent and run a rinse cycle.

Still showing? Book a technician
Samsung

Samsung code PC / PE: Water level sensor fault.

Needs a technician

What to do: The pressure sensor needs checking by a technician.

Still showing? Book a technician

Codes vary slightly between models. If a code keeps coming back, switch the machine off at the wall for 10 minutes before trying again, and call us if it returns. ProTouch is an independent repair service, not an authorised service centre of any brand.

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